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What They Say

Feedback from Clients

Feedback from Delegates

 

FEEDBACK FROM CLIENTS [Top]

Careers Management Futures
"Bringing together teams from different sites is always tricky. This training really made a difference in the long-term. The course gave our delegates the opportunity to see things from the perspective of others. With improved communications and understanding, the teams have been able to gel into one new team and work effectively together."

 

London Borough of Havering/Homes in Havering
"The training was very well planned and delivered. It helped managers to feel more confident and gave them lots of ideas for methods they could use when training their staff."

 

Southwark Primary Care Trust
"The trainer was excellent.  She worked well with our Health Improvement Team to develop a stress management programme for men which supported our wider objectives on health improvement.  The course was well-designed and very well received by participants - they felt as though they benefited personally and all took away something positive from the course."

 

PSS Together
"We have had excellent feedback from our service-users who attended the Stress Management workshops. They found them really helpful and took away a lot of practical ideas."

 

North East London Strategic Health Authority
"The training was well prepared and well structured. The facilitator worked comfortably across multiple disciplines and staff groups, ensuring that the seminars and workshops were effective. This was well reflected in delegate feedback."

 

Newham University Hospital NHS Trust
"This training (ILM Level 3) was extremely well co-ordinated and delivered. The trainer worked closely with the Learning & Development Department in the planning stages to ensure that the programme met the organisation’s key objectives. The participants were well supported, including having access to one-to-one tutorials. The feedback has been excellent and all participants have been successful."

 

FEEDBACK FROM DELEGATES [Top]

Training the Non-trainer

  • I found the guidelines to planning and delivering training very helpful
  • The knowledge of how to encourage participation will be useful
  • Very practical and useful
  • Everyone contributed
  • I thought both the content and the trainer were excellent. She gave me lots of new ideas and things I’d not previously thought about
  • I liked the way everything was explained in detail
  • Really enjoyed it
  • I think that without this course my sessions would have been very quick, uninteresting and without any structure
  • The exercises helped with getting everyone involved and initiating some good discussions
  • I found the training very helpful in planning and adapting the training sessions for me to deliver 
  • Made me aware of other techniques that help to keep people's attention
  • It was one of the best courses I've been on

Effective Teamwork

  • Everyone had a chance to contribute
  • People could air their views without being personal
  • Encouraged participants to be honest and adhere to groundrules
  • Opportunity to discuss problems
  • Great session – thank you
  • Good group interaction
  • Got to hear how other people felt
  • Safe environment for discussing problems

 

Appraisal

  • Interactive and well presented
  • Enjoyed the easy and clear manner in which the relevant issues were discussed
  • I now have an idea of what to expect out of appraisal and how I’ll be able to get the most out of it
  • Clarified the appraisal process
  • Liked the interaction and views from other participants
  • Useful summary of what needs to be done
  • Relaxed atmosphere
  • Learned a lot about the preparation stage
  • Makes appraisal a more comfortable event – set my mind at rest

 

Stress Management

  • Better understanding of how stress works and affects the body and mind
  • Particularly enjoyed time management, participatory exercises and sharing experiences
  • The physical relaxation techniques were great!
  • Welcomed the opportunity to focus on problem-solving for dealing with my own stress
  • Really enjoyed the course
  • Gave me the chance to think of things in a different way
  • Good group interaction
  • Really liked the groupwork
  • Trainer very helpful – thanks for everything

 

Introduction to First Line Management

  • Very interesting course. Good rapport between the tutor and the group.
  • I found the course challenging and productive and will be able to utilise these new skills in my role as project manager.
  • Thank you for your patience, help and support.
  • I enjoyed the whole course - have learned so much and have networked with lots of people from different areas
  • I thoroughly enjoyed the course.
  • Enjoyed the tutor’s way of delivering the course, offering support throughout on email/phone. Thank you.
  • Found the course very useful in terms of the knowledge I gained about management of people and resources and how to manage my team.

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